by Wendy Norfleet | Apr 10, 2022 | Business Forum, Coaching
While many companies are aware that customer service can profoundly impact their bottom line, many of these companies do not consider the employee experience to have a similar effect. Yet, employees’ experience drives engagement, retention, and recruitment, which...
by Wendy Norfleet | Jan 25, 2022 | Business Forum, Coaching
What Is a Business Model? A business model is the foundation of a company and outlines how a business will make money. There are different types of business models, and each has its advantages and disadvantages. When you’re choosing the best model for your...
by Wendy Norfleet | Jan 5, 2022 | Business Forum, Coaching
We live in an era where social media has become a necessary part of our daily lives. With LinkedIn, Facebook, Instagram, and many more social media outlets at our fingertips, it’s easy to forget what life was like before we had such instant access to information...
by Wendy Norfleet | Nov 5, 2021 | Business Forum, Coaching
Contingency planning is important in any business but too often not performed for small businesses. Contingency planning is key when planning and running your small business. It provides the forethought to keep potential risks in mind. We all hope that our businesses...
by Wendy Norfleet | Aug 25, 2021 | Business Forum
All businesses, big or small, must maintain strong customer relations. To maintain your customer base, you need to take the time and effort to nurture your customers. Most businesses nowadays are focusing efforts on virtual customer relationship management. While this...
by Wendy Norfleet | Jun 10, 2021 | Business Forum, Coaching
The more we are forced to “social distance” from our colleagues, the more we want to be together. Human contact and shared connection cannot be replaced by Zoom and virtual meeting applications, whether our coworkers or close relatives. As social...
