by Wendy Norfleet | Apr 10, 2022 | Business Forum, Coaching
While many companies are aware that customer service can profoundly impact their bottom line, many of these companies do not consider the employee experience to have a similar effect. Yet, employees’ experience drives engagement, retention, and recruitment, which...
by Wendy Norfleet | Mar 3, 2022 | Coaching, Leadership
Leadership skills play an ever-increasing role in career development. To move forward in many careers, you must develop those skills often referred to as soft skills. The skills to create and cultivate vary from industry to industry and position to position. Overall,...
by Wendy Norfleet | Mar 1, 2022 | Coaching
Mentoring can occur at any stage of a person’s career, and most people can readily identify a few people that have mentored them along the way. Very few people get to positions of success without a mentor or two. Mentoring plays a vital role in many lives as it is a...
by Wendy Norfleet | Feb 28, 2022 | Leadership
Setting Expectations for Successful Workplace Change Change is often viewed with opposing lenses. For some, change excites and motivates and is considered an opportunity for growth. For others, change is often feared as it signifies a loss of control or venturing into...
by Wendy Norfleet | Dec 15, 2021 | Mindset Tips
As the end-of-the-year holiday season approaches, it is a cause for great anxiety for many. It’s filled with much hustle and bustle, and while many are excited to see family and friends, it can also be a very stressful time. Some seek perfection, which is stressful,...
